Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website www.capitalmatch.io (the "Site") and the services provided by Capital Match ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.

1. ACCEPTANCE OF TERMS

By accessing or using the Site or Services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

2. DESCRIPTION OF SERVICES

Capital Match provides lead generation services, connecting business clients (finance brokers, lenders, and funding companies) with business owners seeking business financing.

Our Services include:

  • Generation of exclusive inbound business loan leads

  • Real-time lead delivery via API, webhook, email, or CRM integration

  • Lead qualification and filtering based on client-specified criteria

  • Customer support and account management

3. LEAD DELIVERY DISCLAIMER

No Guarantees

While we strive to deliver high-quality, exclusive leads, we make no guarantees regarding:

  • Lead conversion rates

  • Contact rates or response rates

  • Loan approval rates or funding rates

  • Revenue, income, or profit results

  • Lead volume or availability

  • Specific outcomes or results

Lead performance depends on numerous factors outside our control, including your sales process, offer competitiveness, underwriting standards, lender relationships, market conditions, and borrower behavior.

Lead Quality Standards

We implement qualification and verification processes to ensure lead quality. However, we cannot guarantee that every lead will meet your expectations or result in a funded transaction.

Exclusivity

Unless otherwise specified, leads are sold exclusively to one client. We do not knowingly resell or redistribute leads to multiple buyers. If you discover a lead was sold to another party, contact us immediately at [email protected] for investigation and resolution.

4. CLIENT RESPONSIBILITIES

As a client of Capital Match, you agree to:

  • Provide accurate information about your lead criteria and requirements

  • Maintain a functional CRM or lead management system capable of receiving leads

  • Contact leads promptly upon delivery

  • Comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA), Fair Credit Reporting Act (FCRA), Truth in Lending Act (TILA), and other consumer protection regulations

  • Maintain appropriate licenses and registrations required to operate as a finance broker or lender in your jurisdiction

  • Use leads solely for the purpose of offering business financing service

  • Not resell, redistribute, or share leads with third parties without our prior written consent

  • Treat borrower information confidentially and in accordance with applicable privacy laws

5. PAYMENT TERMS

Pricing

Pricing is determined based on lead type, qualification criteria, geography, and volume. Specific pricing will be provided in your service agreement or quote.

Billing

Payment terms will be specified in your service agreement. Typical arrangements include:

  • Prepayment for a specified number of leads

  • Monthly invoicing based on leads delivered

  • Automatic billing via credit card or ACH

Late Payment

Failure to pay invoices on time may result in suspension or termination of Services. We reserve the right to charge interest on overdue balances at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

Taxes

You are responsible for all applicable taxes, duties, and government fees associated with your purchase of Services.

6. REFUND POLICY

Lead Credits

We evaluate lead quality issues on a case-by-case basis. If a lead is demonstrably invalid due to:

  • Incorrect or disconnected phone number

  • Fake, fraudulent, or nonsensical information

  • Duplicate delivery (same lead delivered twice to the same client)

  • Failure to meet agreed-upon qualification criteria

We will issue a credit or replacement lead upon verification.

No Refunds for Non-Conversion

We do not issue refunds or credits simply because a lead did not convert, did not answer, was not interested in your offer, or did not result in a funded transaction. Lead performance depends on factors outside our control.

Refund Requests

All refund or credit requests must be submitted within 7 days of lead delivery to [email protected] with supporting documentation (call logs, recordings, screenshots, etc.).

7. INTELLECTUAL PROPERTY

All content, trademarks, logos, and materials on the Site are the property of Capital Match or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content on the Site without our prior written consent.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Capital Match and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising out of or related to your use of the Services.

Our total liability for any claim arising out of or related to these Terms or the Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Capital Match and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of any applicable laws or regulations

  • Your violation of any third-party rights, including consumer privacy, communication, or lending laws

  • Your use or misuse of lead information

10. TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, with or without notice.

You may terminate your use of the Services at any time by contacting us at [email protected].

Upon termination:

  • Your access to the Services will cease

  • You remain responsible for any outstanding payments

  • Provisions of these Terms that by their nature should survive termination will remain in effect, including payment obligations, intellectual property rights, disclaimers, and limitations of liability

11. MODIFICATION OF TERMS

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Effective Date" at the top of this page and notify you as required by law.

Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

If you do not agree to the modified Terms, you must stop using the Services.

12. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the United States of America and the state in which Capital Match is registered, without regard to conflict of law principles.

Any disputes arising out of or related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.

You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

14. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Capital Match regarding the Services and supersede all prior agreements, understandings, and communications.

15. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

Capital Match
Email: [email protected]
Website: www.capitalmatch.io

16. WAIVER

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Capital Match.

17. ASSIGNMENT

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

Any attempted assignment in violation of this section is void.

18. FORCE MAJEURE

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, or failures of third-party services.

19. HEADINGS

The section headings in these Terms are for convenience only and have no legal or contractual effect.

20. ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive electronic communications from us. These communications may include notices, agreements, disclosures, and other information. You agree that all agreements, notices, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

Exclusive Business Loan Leads that actually convert. Stop competing with five other brokers for the same prospect.

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